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Dr Web Antivirus Review (2024 Update): The Pros & Cons

By Tibor Moes / Updated: November 2023 / Rating: 3 of 5

Dr Web Antivirus Review 2024

Dr Web Antivirus 2024: Review Summary

Dr Web is ranked #27 of the 28 best antivirus of 2024.

Dr.Web offers solid protection with its scanner, real-time protection, and other security features such as a firewall, ransomware protection, and parental controls.

While it stands out in some areas, like parental controls and Android anti-theft features, it falls short in interface intuitiveness, delivers persistent firewall pop-ups, and system slowdown during full scans.

On top of that, Dr.Web does not participate in the independent tests by AV-Test, which is not a good sign. Without these tests, we have no verifiable benchmark to compare it against. We would stick to one of the proven winners, like Norton 360 Deluxe.

If you want the best protection, we recommend Norton.

Ranking  #27 of 28
Anti-malware
Anti-phishing
Firewall
Password Manager
Unlimited VPN
Operating systems Windows, macOS, Android, Linux

Click the links to read the reviews of the best antivirus of 2024:

🥇 Norton 360 Deluxe – The #1 in 2024
🥈 Bitdefender Total Security
🥉 TotalAV Antivirus

Or read our complete comparison of the best antivirus for Windows 11.

Dr Web Antivirus 2024: Full Review

We tested Dr.Web and found its scanner and real-time defense to be top-notch. It catches new and known dangers effectively. The interface may not win beauty contests, but the Security Space plan is rich in useful features. You can tweak settings to your liking. While it lacks a money-back promise, the free trial can stretch to 3 months.

Security features

We ran Dr.Web through a series of tests and here’s what we found:

  • Security Features: Dr.Web is a feature-rich antivirus. It has a flexible scanner that taps into a cloud database, plus behavioral and heuristic checks. There are three scan modes: quick, full, and custom. We tried all, and they caught nearly all malware samples. Though the full scan was slower compared to Norton, it still detected 96% of threats.
  • Real-Time Protection: SpIDer Guard, the real-time scanner, stopped all incoming threats in our tests. It offers settings for heuristic checks and even how it deals with removable media.
  • Preventive Measures: This tab includes anti-ransomware and exploit protection. We liked that you can customize how it responds to suspicious actions. It performed well in our tests, blocking risky apps and actions.
  • Device & Data Safety: Dr.Web safeguards against unauthorized webcam and microphone access. It even prevents unwanted data transfers and lets you protect specific folders. These features worked smoothly in our tests.
  • Parental Controls: Dr.Web provides extensive parental settings, from time limits to site blacklists. You can categorize content to restrict and tailor web access.

In summary, Dr.Web offers robust protection with a lot of room for customization. It may not outshine Norton or Bitdefender in speed, but it’s a reliable option for comprehensive security.

Mobile app and customer support

  • Mobile App: We tested Dr.Web’s Security Space for Android and found it packed with features like a scanner, real-time protection, and even a firewall. It spotted 99% of our virus samples in quick and full scans, which were blazingly fast. The anti-theft feature allows you to track and erase your phone, though it lacks some perks like selfie capture. Parental controls on the app were comprehensive, letting you restrict access and monitor activities.
  • Customer Support: Dr.Web falls short here. Phone support was only in Russian, and the email response took almost 48 hours. While responses were helpful, the delay was frustrating. Unlike Norton or Bitdefender, Dr.Web charges extra for specialized technical support. Forums were the bright spot, with quick and knowledgeable replies.

In summary, Dr.Web’s mobile app offers robust security but could improve its customer support. If you’re tech-savvy and don’t need immediate help, it’s a strong mobile security option.

Plans and pricing

Dr.Web offers three main plans: Security Space, KATANA, and Security Space for Android.

Security Space is the full package, with a scanner, real-time protection, and more. It’s available for Windows, macOS, and Linux. One device is covered for $35.94/year, with options to add more devices at an extra cost.

Security Space for Android can either be a separate purchase or a free add-on with the Security Space plan. The number of Android devices covered matches the number of computers on your plan. Though there’s no money-back guarantee, a free trial of up to 3 months is available.

KATANA is more basic but focuses on non-signature-based detection of threats. Priced at $15.85/year, it lacks some features like a firewall and parental controls but offers a free trial.

In summary, Dr.Web offers flexible plans to fit various needs and budgets. The lack of a money-back guarantee is a downside, but the generous free trial somewhat makes up for it.

Click the links to read the reviews of the best antivirus of 2024:

🥇 Norton 360 Standard – The #1 in 2024
🥈 Bitdefender Internet Security
🥉 TotalAV Antivirus

Or read our complete comparison of the best antivirus for Mac.

Test score comparison

Next to our own anti-malware tests, we analyze those by AV-Test. We’ve compared the results of the 10 most recent tests for Windows 10. The tests were performed by AV-Test, the German anti-malware test lab. They use three factors:

  • Protection (1-6): Antivirus protection against malware attacks.
  • Performance (1-6): System slowdown caused by the antivirus.
  • Usability (1-6): Frequency of false alarms and disruptions.

We used their results, and this formula, to calculate the final score:

Final Score = 60% Protection + 20% Performance + 20% Usability.

Brands not listed in the table haven’t participated in the analysis by AV-Test. This is usually not a good sign. Because most reputable brands, except Panda, ESET, and Sophos, partake in the test.

Source: AV-Test.

Final Score
Protection
Performance
Usability
6.00
6.00
6.00
6.00
6.00
6.00
6.00
6.00
5.98
6.00
5.90
6.00
5.98
6.00
5.90
6.00
5.97
6.00
5.85
6.00
5.96
5.95
5.95
6.00
5.94
5.95
6.00
5.85
5.93
5.95
5.95
5.85
5.91
5.95
5.75
5.95
5.87
5.83
5.83
6.00
5.81
5.85
5.55
5.95
5.77
5.70
5.95
5.80
5.60
6.00
6.00
4.00
5.47
5.15
5.90
6.00

Click the links to read the reviews of the best antivirus of 2024:

🥇 Norton Antivirus Plus – The #1 in 2024
🥈 Bitdefender Antivirus Plus
🥉 TotalAV Antivirus

Or read our complete comparison of the best antivirus for Android.

Price comparison

We’ve compared the prices of the top antivirus products for Windows. To make it a fair comparison, we looked at what it would cost us, to protect a  single Windows PC with the most essential features:

  • Anti-malware
  • Anti-phishing (web protection)
  • Firewall
  • Password manager
  • Unlimited VPN (no data limit)

A few notes:

  • Some brands are missing features, lowering their value for money.
  • Prices are second-year prices in the USA, without first-year discounts.
  • Prices are rounded up for readability (e.g., $99.99 becomes $100).

Brands have different prices outside the USA. See those on their website.

Total price
Missing features
$ 50
No firewall, password manager, and VPN
$ 80
No firewall and password manager
$ 90
No firewall
$ 130
No password manager
$ 180
No firewall

Click the links to read the reviews of the best antivirus of 2024:

🥇 Norton 360 Advanced – The #1 in 2024
🥈 Bitdefender Premium Security
🥉 TotalAV Antivirus

Or read our complete comparison of the best antivirus for iOS.

User reviews

We’ve compared the user reviews of all antivirus brands. We’ve used the scores and review count of TrustPilot, a leading user review platform. However, take these results with a grain of salt, as some brands actively attempt to increase their ratings.

Personally, we are wary of exceptionally high scores. Especially those by brands such as TotalAV, known for aggressive marketing and sales tactics.

We consider scores between 4.0 and 4.5 good and realistic. Higher scores are dubious, and lower scores indicate that the brand might have a poor product or customer service. McAfee’s scores, for instance, are worrying.

Source: TrustPilot.

Review score
Review count
4.8
5900
4.7
97000
4.4
1600
4.3
14500
4.3
4000
4.2
8300
4.1
13200
4.1
900
3.9
12000
3.9
26600
3.8
19000
3.7
7600
1.2
2000

Click the links to read the reviews of the best antivirus of 2024:

🥇 Norton 360 for Gamers – The #1 in 2024
🥈 Bitdefender Total Security
🥉 TotalAV Antivirus

Or read our complete comparison of the best VPN of 2024.

How we test antivirus software

Below we describe how we run our tests. For even more details, visit our blog posts on how we test antivirus software.

Anti-malware protection test

We analyze antivirus software’s capability to detect and eliminate known and unknown malware, using heuristic analysis for behavior monitoring.

We conduct in-house tests and analyze those from labs like AV-Test, SE Labs, and AV-Comparatives to determine the best malware protection.

Malware includes adware, keyloggers, ransomware, rootkits, spyware, trojans, viruses, worms, and more. Other cyber threats, usually not classified as malware, are (zero-day) exploits, hacks, identity theft, phishing attacks, scams, and social engineering.

False positives test

False positives occur when antivirus software misidentifies legitimate software, files, or websites as malicious. We rely on AV-Test’s large-scale analysis of false positives in its usability test to guide our evaluations.

System performance test

We measure the CPU load during antivirus software system scans and consider AV-Test’s performance results on the slowdown caused by antivirus software when opening websites and handling software.

Firewall test

We evaluate two-way firewalls that filter incoming and outgoing data and allow users to set rules to regulate data streams. We use the ShieldsUP! test to determine if the antivirus software blocks all ports.

Password manager test

We assess password managers’ ability to create, store, and autofill secure passwords, as well as additional features like two-factor authentication and biometric login.

Virtual Private Network (VPN) test

We evaluate built-in VPNs on their security, privacy, speed, compatibility with streaming services, unlimited data access, and support for peer-to-peer networks and torrent clients.

Parental control test

We examine parental control features, such as screen time rules, website/app blocking, and real-world location tracking. We test these features on a device and attempt to circumvent them, checking if the activity is accurately reported in the parental control admin.

Anti-phishing protection test

We evaluate antivirus browser extensions that block phishing sites by installing them and attempting to visit dangerous URLs.

Ransomware protection test

We assess security suites’ ability to prevent data encryption through exploit prevention and behavioral detection during ransomware attacks.

Bonus features test

We test any additional cybersecurity tools such as:

  • Ad Blocker
  • Anti-theft
  • Dark web monitoring (identity protection)
  • Email protection
  • File encryption
  • File shredder
  • Gaming mode
  • Microphone protection
  • PC maintenance features
  • Secure browser (hardened browser to protect your online banking)
  • Secure cloud storage (cloud backup)
  • Spam filter
  • Startup optimizer
  • Tune up tools
  • Virtual keyboard
  • Webcam protection

Ownership and reputation test

We analyze the trustworthiness of antivirus companies, especially concerning customer data. We read press releases, news articles, and privacy policies to determine their reputation.

Frequently Asked Questions

Below are the most frequently asked questions.

Is Dr Web a good antivirus program?

Dr Web is ranked #27 of 28 antivirus programs. The ranking is based on its protection, performance, price, and features. Find the best protection in our comparison of the best antivirus of 2024.

How do we test antivirus software?

We analyze the protection from malware, the performance impact on a PC, and the number of false positives. On top of that, we test various security features such as the firewall, password manager, VPN, and more.

Author: Tibor Moes

Author: Tibor Moes

Founder & Chief Editor at SoftwareLab

Tibor has tested 39 antivirus programs and 30 VPN services, and holds a Cybersecurity Graduate Certificate from Stanford University.

He uses Norton to protect his devices, CyberGhost for his privacy, and Dashlane for his passwords.

You can find him on LinkedIn or contact him here.

Dr Web Antivirus Review 2024

Dr Web Antivirus

In-depth review

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