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ZoneAlarm Antivirus Review (2025): Is it the right choice?

By Tibor Moes / Updated: January 2025

ZoneAlarm Antivirus Review 2025

ZoneAlarm Antivirus Review 2025

ZoneAlarm is ranked #23 of the 28 best antivirus of 2025.

ZoneAlarm offers solid antivirus protection with its cybersecurity suite. Its malware scanner performs well, while its advanced firewall offers robust protection and customization. The software also provides anti-phishing, anti-keylogging, and anti-ransomware features.

However, it falls short of competitors like Norton and Bitdefender due to a lack of essential tools like VPN, password manager, and parental controls.

Crucially, ZoneAlarm does not participate in the independent tests by AV-Test, which is not a good sign. Without these tests, we have no benchmark to compare it against. We would stick to one of the proven winners, like Norton 360 Deluxe.

In short, ZoneAlarm is not the best choice for your security.

Norton is the best choice in 2025.

Norton has the best malware protection, excellent features and a fair price. It is the winner in our antivirus test.

  • Protection: 100%. Norton stopped all 1,200 malware in our test.
  • Features: 100%. Anti-phishing, firewall, VPN, and more.
  • Speed: 100%. Norton did not slow down our test PC.

Try it risk-free, thanks to its 60-day return policy.

Full Review

ZoneAlarm is a user-friendly antivirus offering solid protection against malware, featuring a fast scanner, advanced firewall, real-time defense, anti-phishing tools, and anti-ransomware capabilities.

ZoneAlarm offers a free plan and two premium packages: Pro Antivirus + Firewall and Extreme Security NextGen. The latter is pricier but provides better value with more comprehensive features. Both plans allow coverage for up to 50 devices, though costs increase with more devices.

Key Features:

  • Anti-malware: ZoneAlarm’s scanner detected all malware samples during our tests, using behavioral scanning and hourly database updates. Full scans took around 50 minutes, comparable to top competitors like Norton.
  • Firewall: The two-way firewall offers robust protection, blocking unauthorized access and malware. Though not the best on the market, it enhances security by hiding your PC from hackers.
  • Anti-phishing: The Safe Browsing tool effectively blocked all phishing sites we tested, ensuring safe web navigation.
  • Anti-ransomware: Advanced AI prevents ransomware attacks and encryptions. It even restores data affected by ransomware.
  • Anti-keylogger: This tool successfully blocked all keylogging attempts during our tests, safeguarding personal information from theft.
  • Threat Emulation: This feature examines suspicious files in a sandbox, adding extra protection against zero-day threats.

Conclusion:

ZoneAlarm offers strong security features but lacks some extras like a VPN, parental controls, and a password manager. Despite this, it remains a solid choice with affordable pricing and effective malware protection.

Click the links to read the reviews of the best antivirus of 2025:

🥇 Norton 360 Deluxe – The #1 in 2025
🥈 Avast Antivirus One
🥉 TotalAV Antivirus

Or read our complete comparison of the best antivirus for Windows 11.

Test score comparison

We conduct in-house anti-malware tests and review the results from AV-Test, a German lab renowned for its objective evaluations. Below is the average of the last 10 AV-Test results for Windows. Their scoring criteria are:

  • Protection (1-6): Effectiveness in blocking malware.
  • Performance (1-6): Impact on system speed.
  • Usability (1-6): Frequency of errors like false alarms.

We calculate a final score using this formula:

Final Score = 60% Protection + 20% Performance + 20% Usability.

While these results influence our choice of the best antivirus for Windows 11, other factors like privacy and identity protection also play a key role. For a similar analysis for Android or macOS, visit our other comparisons:

Note: Brands not listed in the table either do not participate in AV-Test trials or are tested too infrequently, such as Surfshark Antivirus.

Source: AV-Test (Last updated: December 2024).

Final Score
Protection
Performance
Usability
6.0
6.0
6.0
6.0
6.0
6.0
5.9
6.0
6.0
6.0
5.9
6.0
6.0
6.0
5.9
6.0
6.0
6.0
5.9
6.0
5.9
6.0
5.9
5.9
5.9
6.0
5.9
5.9
5.9
6.0
5.8
6.0
5.9
6.0
5.5
6.0
5.9
5.8
5.8
6.0
5.8
5.8
5.7
6.0
5.8
5.7
6.0
5.8
5.6
6.0
6.0
4.0
5.6
5.4
5.8
6.0

Click the links to read the reviews of the best antivirus of 2025:

🥇 Norton 360 Standard – The #1 in 2025
🥈 Avast Antivirus One
🥉 TotalAV Antivirus

Or read our complete comparison of the best antivirus for Mac.

Price comparison

We’ve compared the prices of the top antivirus products for Windows. To make it a fair comparison, we looked at what it would cost us, to protect a  single Windows PC with the most essential features:

  • Anti-malware
  • Anti-phishing (web protection)
  • Firewall
  • Password manager
  • Unlimited VPN (no data limit)

A few notes:

  • Some brands are missing features, lowering their value for money.
  • Prices are second-year prices in the USA, without first-year discounts.
  • Prices are rounded up for readability (e.g., $99.99 becomes $100).

Brands have different prices outside the USA. See those on their website.

Total price
Missing features
$ 50
No firewall, password manager, and VPN
$ 76
No firewall and password manager
$ 80
No firewall and password manager
$ 90
No firewall
$ 130
No password manager
$ 180
No firewall

Click the links to read the reviews of the best antivirus of 2025:

🥇 Norton Antivirus Plus – The #1 in 2025
🥈 Avast Antivirus One
🥉 TotalAV Antivirus

Or read our complete comparison of the best antivirus for Android.

User reviews

We’ve compared the user reviews of all antivirus brands. We’ve used the scores and review count of TrustPilot, a leading user review platform. 

We consider scores above 4.0 very good. Lower scores indicate that the brand might have a poor product or customer service. McAfee’s scores, for instance, are worrying.

Source: TrustPilot. Last Update: December 2024.

Review score
Review count
4.8
8,400
4.6
116,500
4.4
33,000
4.3
1,600
4.3
21,000
4.2
21,800
4.1
8,600
4.1
29,000
3.9
13,300
3.8
4,100
3.8
9,000
3.6
8,800
1.2
2,600

Click the links to read the reviews of the best antivirus of 2025:

🥇 Norton 360 Advanced – The #1 in 2025
🥈 Avast Antivirus One
🥉 TotalAV Antivirus

Or read our complete comparison of the best antivirus for iOS.

How we test antivirus software

At SoftwareLab, we provide thorough and unbiased antivirus reviews to help you make informed cybersecurity decisions. Our comprehensive testing covers all critical aspects of antivirus performance. We assess each product in six key categories, weighted by importance:

For even more details, visit our blog posts on how we test antivirus software.

Anti-Malware Protection (30%)

We evaluate how well the antivirus detects and removes various malware types like viruses, trojans, ransomware, and spyware.

In-House Testing: Using 1,200 diverse malware samples, we conduct real-time attack simulations to assess detection and neutralization of known and emerging threats through signature-based and heuristic analysis.

Independent Lab Results: We incorporate findings from respected institutes like AV-Test, SE Labs, and AV-Comparatives to validate our results.

Security and Privacy Features (30%)

We assess additional tools that enhance cybersecurity:

Web Protection: Testing the software’s ability to block phishing sites and web-based threats by accessing known malicious websites.

Firewall: Evaluating effectiveness using intrusion simulations and the ShieldsUP! test to secure network ports and monitor traffic.

Password Manager: Assessing capabilities to generate, store, and auto-fill complex passwords, plus features like two-factor authentication and biometric login.

VPN: Evaluating security protocols, encryption, speed, server locations, data limits, and support for streaming and peer-to-peer sharing while hiding IP addresses.

Parental Controls: Testing screen time management, content filtering, location tracking, and resistance to bypass attempts to protect children.

Identity Theft Protection: Assessing monitoring of personal info and responsiveness to potential identity theft alerts.

Secure Cloud Storage: Evaluating capacity, security, usability, and features like file encryption and secure sharing.

Anti-Ransomware: Simulating attacks to test detection and blocking of unauthorized encryption via behavioral detection and exploit prevention.

Dark Web Monitoring: Checking effectiveness in scanning the dark web for personal info and providing timely alerts.

System Performance Impact (10%)

We measure how the antivirus affects device performance during everyday tasks:

Resource Usage: Monitoring CPU and memory during scans and real-time protection.

Performance Tests: Evaluating impact on launching apps, downloading files, browsing websites, and copying data, aligned with AV-Test criteria.

False Positives (10%)

Accuracy is crucial to avoid interruptions:

False Positive Detection: Assessing how often legitimate applications or files are incorrectly flagged.

Usability Tests: Referencing AV-Test evaluations to gauge false positive frequency for effectiveness and user-friendliness.

Price and Value (10%)

We analyze overall value by comparing features to cost:

Cost Analysis: Considering subscription prices, device coverage, and multi-year plans.

Feature Evaluation: Assessing if included features justify the price compared to competitors.

Ownership and Reputation (10%)

Trust is essential in cybersecurity providers:

Company Background: Researching history, industry track record, mergers, or acquisitions.

Privacy Policies: Examining data handling, privacy commitment, and compliance with regulations.

Ethical Conduct: Investigating past unethical behavior, data breaches, or controversies.

Click the links to read the reviews of the best VPN of 2025:

🥇 NordVPN – The #1 in 2025
🥈 Surfshark
🥉 Norton VPN

Or read our complete comparison of the best VPN of 2025.

Author: Tibor Moes

Author: Tibor Moes

Founder & Chief Editor at SoftwareLab

Tibor has tested 28 antivirus programs and 25 VPN services, and holds a Cybersecurity Graduate Certificate from Stanford University.

He uses Norton to protect his devices, NordVPN for his privacy, and Proton for his passwords and email.

You can find him on LinkedIn or contact him here.

ZoneAlarm Antivirus Review 2025

ZoneAlarm

Rating: 3 of 5

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